IT Executive
Location: Suntec
Responsibilities:
IT Support (Network/PC)
Manages day-to-day internal client interaction.
Resolve PC / Hardware and Software issues.
First level support for IT end users and remote service user (help desk function). Including setup, configuration and problem solving for desktop users of Microsoft Windows, Microsoft Office (Word, Excel and PowerPoint) and Microsoft Outlook software (English /Korean).
Remote site via net meeting.
Diagnosing LAN connectivity problems, ensuring remote users can access systems (Check routers and switches).
Administration and maintenance / creation of user accounts on mail and file servers, creation / deletion of accounts, password resets, etc.
Assist and setup Video conference for users.
Emergency recovery of Server room down (Power failure / Aircon down / Routers or switches down / server down).
Assets Management
Assets counting on a quarterly basis.
Coordinate asset counting for office and service centre.
Write-off office assets.
Update department information in System.
Verify and check the status of office assets
Overall management for asset (example - tagging, assign asset to user)
Hardware/software sourcing / IT Projects / Mobile lines Management
Builds and maintains vendor relationships and manages the purchase of hardware and software products
Manages the purchasing of all software, hardware and other IT supplies at the local level.
Maintenance the structured cabling systems, routers and switches.
Installation and configuration of software and hardware on desktop systems, including printers, scanners, networking, virus protection, installation of security patches and bug fixes to ensure desktop systems are up to date.
Management of all software to ensure that only licensed software are in use.
Handle / undertake of ad-hoc IT projects implementation as required single handed without supervision (AD implementation, PC plus, Router / Switches upgrade, exchange outlook migration, etc)
Manage security server. Ensuring all user system are install with security program to prevent unworthiness data outflow.
Manage all mobile lines for office.
Negotiate with all Telecom to source for best deal on corporate plan
Ensured all these mobile lines are accounted and locate at the correct user / department
Requirements:
Minimum Diploma in IT / relevant field or higher.
Knowledge on basic LAN/WAN networking infrastructure is preferred.
Knowledge on MS office, Lotus Notes, Win XP, Vista etc is a MUST.
Knowledge of Microsoft Windows Server, Active Directory, Exchange, SQL preferred.
Able to troubleshoot and resolve all technical problems with minimum supervision.
Able to provide Helpdesk level support over phone / email / onsite.
Experienced in installation, setup, configuration, migration, upgrading and maintenance of server, desktop PC, OS, software and related peripherals.
Possess good communication skills, meticulous and organized in your work, and be able to work well with tight deadlines.
Fluent in English and Mandarin. Third language is an added advantage.
Can commence work immediately or within short notice.
Interested applicants, please submit your detailed resumes with a recent photo stating the position applied for, current & expected salaries & earliest start date to this email address: enquiry.hr@lge.com before 31st March 2012.
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IT Executive
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IT Executive
with Average Rating 5.3 / 7