SOFTWARE SUPPORT HELPDESK
Responsibilities:
Visit to our client offices for software installation & provide software training to the end users
Support user enquiries on IT issues via phone/email/remote assistance
Provide first level phone and email support
Diagnose and resolve technical issues
Make calls to existing clients informing about any upgrades or patches
Requirements:
1 - 2 years experience in IT Support / Helpdesk / Onsite / Desktop support
Fresh Diploma holders in IT or related discipline are welcome to apply
Fluent in using Web Applications
Fluent in using mobile phone application
Knows how to set-up phone applications
Have some IT knowledge
Guide Users over the telephone to use either mobile application or web application.
Good housekeeping and troubleshooting skills
Have a pleasant personality, patience enough and enjoy talking to people
Must have good speaking & writing communication skill in English
Having an analytical mind for problem solving
ONLY SINGAPOREAN / SPR NEED APPLY
Please forward detailed resume in MS word format
to rachel.wong@vezsolutions.com
indicating your current/ last drawn and expected salaries as well as earliest date of availability
Total 1795 people found the following post helpful:
Software Support Helpdesk
with Average Rating 5.3 / 7
Software Support Helpdesk
with Average Rating 5.3 / 7